iAccess

01

What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences, keep you logged in, and understand how you use the site so we can improve your experience.

Similar technologies include local storage, session storage, and web beacons (small invisible images). This policy covers all such technologies, referred to collectively as "cookies" throughout.

🍪We use cookies responsibly. We never use cookies to collect sensitive health information or to target you with advertisements based on your SRHR queries.

02

Cookies We Use

Strictly necessary cookies

These cookies are essential for the platform to function. They cannot be switched off. They are used to:

Keep you logged into your account
Remember your privacy consent choices
Enable secure communication between your browser and our server
Prevent cross-site request forgery attacks

Examples: session_id, csrf_token, consent_status

Duration: Session (deleted when you close your browser) or up to 30 days

Functional cookies

These cookies remember your preferences and settings to improve your experience:

Your preferred language (English or Swahili)
Your light/dark mode preference
Your approximate county location (to show nearby providers)

Duration: Up to 12 months

Analytics cookies

These cookies help us understand how people use iACCESS so we can improve the platform. All data is anonymised and aggregated — we never identify individuals.

Pages visited and content viewed
Time spent on different sections
Device and browser types (for compatibility)
Feature usage patterns

Duration: Up to 24 months

03

Third-Party Cookies

Some cookies are placed by third-party services we use to enhance the platform:

Google Translate— used for language translation. Subject to Google's privacy policy.
Google Analytics — used for anonymised traffic analysis. No personal identifiers are shared.
Payment processors — used only during donation transactions. Subject to their respective privacy policies.

We do not allow third parties to use cookies for advertising or tracking across websites.

04

Your Cookie Choices

You have control over cookies on iACCESS:

Browser settings — you can block or delete cookies through your browser settings at any time
Consent banner — when you first visit, you can choose which non-essential cookies to accept
Cookie preference centre — accessible from the footer to update your choices at any time

Please note: disabling necessary cookies may prevent some features from working properly, such as staying logged in.

05

Cookie Consent

When you first visit iACCESS, we show a cookie consent banner. By continuing to use the site:

You consent to necessary cookies being placed automatically
You may choose to accept or decline functional and analytics cookies
Your consent preferences are stored for 12 months, after which you will be asked again

You can withdraw or change your consent at any time via the cookie settings in the footer.

06

Updates to This Policy

We may update this Cookie Policy as our use of cookies changes or as regulations evolve. When we make changes:

We will update the effective date at the bottom of this page
Significant changes will be communicated through a platform notice
You may be asked to renew your cookie consent

Last updated: 1 June 2026

07

Contact

If you have any questions about our use of cookies, please contact us:

NairoBits Trust

Email: privacy@nairobits.com

Address: Nairobi, Kenya

Phone: +254 720 040 975

Cookie Policy